At ID advisory services, we partner with banks and microfinance institutions in emerging markets who want to embrace transformative change. Our team of consultants, many with C-level experience, help managers develop systems, people and business. We take on the most difficult challenges and we help turn those challenges into new opportunities and create real impact on the bottom line.
Advisory Services
Developing
Business
Successful business development starts with a clear strategy. We help clients identify their strengths, address weaknesses, and align with customer needs. Together, we craft a competitive market positioning and implement practical changes to business and delivery models, ensuring the strategy translates into measurable results.
Example projects
Strategy and Business Planning
Developing new service and sales models to boost customer focus and drive growth
Diagnosing performance problems
Developing
People
As a financial institution develops, its people must change with it. We develop trainings that are challenging, interactive – and as some participants have called them – life-changing! By understanding the needs of top management, we design solutions that both enhance technical expertise and build the leadership skills needed to guide and inspire growing teams.
Example projects
CRO Circle for Chief Risk Officers
Leadership training for management teams
Individual mentoring and coaching for executives
Developing
Systems
We bring in highly specialized experts to solve a wide range of technical challenges for our clients. Whether it is adapting to international requirements on ESG or IFRS, digitalizing processes, or strengthening lending practices to weather a difficult environment, we make sure the finance, risk, and back-office setup is efficient and cost-effective.
Example projects
Strengthening underwriting and building efficient loan recovery structures
Process mapping, streamlining and digitalization
Implementation of funds transfer pricing and profitability analysis
Microinvest, Moldova
Management consultancy to foster a growth-oriented culture and build organizational capacity.
“With ID expertise, we identified unique growth niches within a saturated market, propelling us to not only become the leading microfinance institution but also to secure a position among the TOP 5 lenders in the country.”
Dmitrii Svinarenco
CEO
Eskhata Bank, Tajikistan
Implementation of simple market standards for the smallest micro loans allowed to shift analysis and disbursement from loan officers to retail client advisers. This freed up the capacity of loan officers for larger loans.
“The new setup is much simpler and helped us to grow market share in both retail and micro segments.”
Umarjon Umarov
Chief Business Development Officer
DPI, Senegal, Ivory Coast
Strengthening credit risk management, underwriting and loan recovery in two West African mesofinance NBFIs
“ID were outstanding partners to us – they brought real rigour to analyse the problem; and great technical skill and change management expertise to training over 200 loan officers and renewing our whole credit underwriting and recovery tools and processes.”
Marc Stoneham
Partner, DPI
Crystal Microbank, Georgia
Gap analysis of the risk management function in preparation for bank transformation, training, development of risk management framework and tools.
“We got a clear assessment – and with the training and policies we are confident that we can comply with banking sector regulations after transformation.”
Ilia Revia
CEO
AccessBank, Azerbaijan
Digitalization of lending processes, implementation of advanced microcredit scoring, and a strategic credit limit system.
“Credit scoring and digitalization helped us to reduce loan transaction costs, improve customer satisfaction and retention, and further strengthen our leading market positioning.”
Renat Humbetov
Executive Director
Let us know how ID can help you
Contact us by email to start a conversation
Advisory Services
Michael Kowalski
Managing Partner
